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Coffee Meets Bagel is again on the net right after a multi-day outage that affected the entire platform. It has discussed that the outage was the do the job of an outdoors actor that maliciously deleted business details and data files.
In a current website write-up the relationship platform’s Co-Founder and Main Relationship Officer, Dawoon Kang, shared new particulars about the outage.
She claimed Coffee Fulfills Bagel “determined that the outage was the consequence of an outdoors actor who maliciously deleted corporation data and data files. We speedily re-founded a safe natural environment for our technological innovation workforce to restore our output solutions and notified regulation enforcement about this incident”.
Some people had been concerned that their passport specifics and other sensitive facts ended up leaked for the duration of the incident. Having said that Coffee Meets Bagel spelled out that it doesn’t store this information as 3rd-occasion sellers are accountable for those people spots.
In light-weight of this incident, Kang shared that the organisation is conducting a extensive investigation and is doing the job to even more greatly enhance its cybersecurity protections.
To aid relieve the problems of customers who were being impacted by the outage, the platform shared its programs for compensating and supporting its singles.
If any chats ended up set to expire for the duration of the outage time period, Coffee Satisfies Bagel has automatically prolonged them by 7 times. In addition, subscribers will receive a 14 working day extension to their subscription time period, free of charge of charge.
Customers who were being energetic in the 14 days leading up to the outage will get 1,000 free of charge beans, the platform’s in-application currency.
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